Answers to the questions that matter before and after you order—from handloom variation and blouse pieces to delivery, returns, and care.
CLIENT CARE
Are Mahari sarees handwoven?
Mahari is focused on handwoven Sambalpuri sarees. Each product page will state the weave, material, dimensions, blouse-piece details, and any known maker or origin information so you can evaluate the individual saree before ordering.
Why can handloom sarees show small variations?
Minor shifts in weave, colour, or motif are part of a fabric made by hand. They are not the same as damage. We photograph and describe each saree as clearly as possible, and we review any genuine quality concern fairly.
Does every saree include a blouse piece?
Not necessarily. The product page will clearly say whether a blouse piece is included and list its approximate length. Please check that detail before placing your order.
How quickly will my order be dispatched?
Orders are normally prepared within 2–4 business days. Delivery time begins after dispatch and can vary by destination. You will receive tracking details when the parcel is handed to the carrier.
Do you ship outside India?
Mahari is launching with delivery within India. If you are outside India, please contact us before ordering and we will tell you whether a supported delivery option is available.
Can I return or exchange a saree?
You may request a return within 7 days of delivery if the saree is unused, unworn, unwashed, unaltered, and returned with its original tags and packaging. Customised or altered items cannot be returned. Please read our Returns & Exchanges page for the full conditions.
How should I care for my saree?
Store it clean, dry, and away from direct sunlight. Refold it periodically to avoid permanent creases. We recommend professional dry cleaning for the first clean and whenever the product-specific care instructions advise it. See the Saree Care guide for more.
How can I contact Mahari?
Use the form on our Contact page for product questions, order help, returns, or press and partnership enquiries. Include your order number when writing about an existing purchase.